Refund conditions are like the below.
Refund is not allowed for conditions like below:
If a minor has transacted without the consent of a legal representative, the minor or the legal representative may cancel the purchase.
Only, if the minor has deceived to act as an adult or as if consent has been made by the legal representative, it cannot be canceled.
If request to cancel/refund the subscription repeatedly in same reasons or continue to cancel/refund the subscription with unjustified reasons, you may be restricted in service use.
*Please make sure that a full refund may take some time to be processed.