BOARD

[NOTICE]
2023. 07. 18
Fraudulent Heart Beat and Vote Deduction Notice

Hello, this is Mubeat.

 

Mubeat strives to be a safe service for global fans to enjoy K-pop with. We also constantly monitor our user's activities and their votes.

A number of users have earned Heart Beats fraudulently since July 17th (KST). All illicitly earned Heart Beats and voting tickets that were purchased with these Heart Beats have been deducted.

 

Mubeat is making strenuous efforts to prevent fraudulent voting. We will do our best to provide even better services.

Thank you.



+

Hello, this is Mubeat.

We found out that some users have been using an error encountered in the application to obtain Heart Beats illicitly and used these Heart Beats for voting. We have checked the number of Heart Beats these users used for voting and deducted the number of votes accordingly.

The number of votes deducted were only from the users who obtained Heart Beats illicitly. If you can find your voting history in My Page>Beats>Spent, your votes would have been appropriately reflected.

Further notice will be uploaded in the future.

Mubeat is making strenuous efforts to prevent fraudulent voting. Continuous monitoring will be done to make a fair and safe voting environment, and we will do our best to provide a better and more reliable service. 

Thank you.



<User information & Number of votes deducted for each nominee in [Ep. 1173] Mubeat K-POP Fan Voting>

<User information & Number of votes deducted for each nominee in [Aug.] Subway Ad Voting>

<User information & Number of votes deducted for each nominee in [Jul. Week 3] Weekly Voting>