2022. 01. 24
2021 Mubeat Awards FAQ Guide


Hello, this is Team Mubeat.

The long-awaited '2021 Mubeat Awards' is about to take off!

We'll be answering a few questions you have in mind in further detail through this notice!




1. What is the '2021 Mubeat Awards'?

'Mubeat Awards' is an award hosted solely by Mubeat and is an award where global fans who love KPOP can vote for their favorite KPOP artists.

With all the love and support we got through the 2019 and 2020 Mubeat Awards, Mubeat will be holding the 2021 Mubeat Awards this year!


2. When is the '2021 Mubeat Awards' held?

It will be held solely on the Mubeat app from 24th January 2022 12:00 (KST) ~ 7th February 2022 18:00 (KST).


3. What benefits will the 1st place artist receive?

The winners for each category will receive both offline and online benefits!

*Further details and schedules will be updated on the FAQ.

Offline Benefits:

1️⃣ Gangnam Station Media Filler

2️⃣ Hongik University Station Airport Railroad Transfer corridor Airport MULTI-VISION

A video of the winning artists(20s) will be played.


Online Benefits:

1️⃣ Twitter Trend Takeover

A celebratory video for the winning artists of each category in the 2021 Mubeat Awards will be displayed on a Twitter real-time trending ad.

(Only available in Twitter Korea)

2️⃣ Promotion on Mubeat APP

1. Home Feed YouTube MV ads:

YouTube MV ads on the Mubeat APP Home Feed will be provided 20,000 times in total.

2. Reward Video Ads within Mubeat APP:

The same video as the Twitter video ad will be provided 100,000 times in total as a Reward Video.

Go to 'Store' within the Mubeat APP > 'Watch video ads' > and you will be able to view the video ad of the 2021 Mubeat Awards winning artists.

3. Beat Box:

Beat Box will be provided for 2 weeks to users who are subscribed to the winning artists’ channel.

(* For artists who won various categories, Beat Box will be provided for a cumulative period)


4. What are the voting categories?

There are a total of 10 categories - the most diverse Mubeat Award so far:)


5. How are the nominees and winners of the vote selected?

<Nominee Selection Criteria>

- Eligibility Period: 2021/01/01~2021/12/31

- Artists who were 'active' during this period are eligible. Releasing OSTs and Project-based songs are recognized as being 'active' (Albums from auditions and TV shows are not included).

-The number of artist followers, views, and chart rankings within Mubeat are not accumulative - only dates within the eligibility period apply.

- Repetition of artists are removed


*Artist of the Year

-The top 20 artists with the most Mubeat followers


*Song of the Year

-The Top 10 Mubeat Weekly Chart songs released during the eligibility period.

-The songs that won Show! Music Core Global pre-voting & APP live voting will be added (In the case that one artist has several songs, the most voted song will be chosen) 


*Trot Star of the Year

- Artists of the Top 10 songs in the 'Adult Contemporary' genre


*MV of the Year

-The Top 20 official MV with the most views on Mubeat 


*Rookie Artist (Male)/Rookie Artist (Female)

-The Top 10 artists (team/solo) that debuted within the eligibility period with the most Mubeat followers.


*Best Male Solo/Best Female Solo

-The Top 10 Solo Artists with the most Mubeat followers


*Best Performance

-The performance clips that received the most buzz (Based on a separate standard including the artists' Mubeat follower count and Mubeat charts)

*Global Pick

-Based on a separate standard including Official Youtube MV view counts and SNS (Twitter, Instagram) follower numbers.




1. How can I vote?

Enter the Mubeat APP > Vote > Click on any ongoing 2021 Mubeat Awards category and vote for the artist of your choice by using Heart Beats!

2. Is there a limit on voting?

No, there isn’t!

There is no limit to the number of categories, Heart Beats used, or the number of times you can vote for this voting! Vote to your heart’s content:)

3. Do Mubeat Heart Beats have an expiration date?

Yes, there is an expiration date.

Heart Beats expire after 90 days (KST) from the date obtained.

You can check the expiration date of the Heart Beats in My Page > Beats > Earned!

4. Can I vote using Star Beats?

No, you can’t! Only Heart Beats can be used to vote in the Mubeat Awards.

5. How can I get my Voting Certificate?

Click the 'Certificate' icon on the top right corner of the voting page you have voted in.

Your Voting Certificate will include the following information - the Top 1 nominee you voted for the most and the total number of votes you cast for that nominee.

6. Where can I check my Heart Beats?

You can check your Heart Beats in My Page > Beats.


7. Where and when can I check the voting results?

Voting results can be checked once the voting ends, and the results will be up on the Mubeat app and the Mubeat website, so do look out for it:)

8. I can’t sign up on Mubeat! How can I resolve this issue?

Mubeat is constantly monitoring voting participation and user activity.

However, as there are limitations to monitoring for short voting periods such as the Mubeat Awards, only supported email domains can be used to sign up.

If you are unable to sign up with a particular email domain, please send an inquiry to, and we'll take the necessary measures after verifying the domain.

Please note that responses to these inquiries may be delayed as verifications will be done sequentially.

We recommend users with social media accounts to sign up through social media means:)


[Regarding Ads]

1. What are video ads?

Video ads can be watched a maximum of 15 times a day, and you can watch video ads by clicking on Store> Get Beats> Watch video ads!

You can obtain 3 Heart Beats for every video ad successfully watched!

The number of video ads that can be viewed resets every day at 00:00 (KST). Please note that the reset time is based on Korea Standard Time.


2. Can I get Heart Beats from mission ads (Tapjoy)?

Yes, you can! You can participate in mission ads by entering the Mubeat APP > Store > Click on the mission ad > participate in the mission.

[Ad Issues]


Experiencing some problems with video ads?

Check out the link below for more info!

>>Video Ad FAQ<<



This marks the end of the 2021 Mubeat Awards FAQ Guide!💕


If you still have inquiries, please send us feedback or an E-mail in the following ways. We promise to get back to you ASAP with your inquiry!

  • Feedback: Send us your inquiry by going into APP settings> Support> Send feedback

  • E-mail: Send us your inquiry directly by sending us an email to

(Please send us the following info: Mubeat account info, screenshot/video of the issue, residing country, OS version, Mubeat version, etc)

*Detailed info greatly helps Mubeat in taking the necessary steps to resolve your inquiries.


This was Mubeat. See you soon! 😊