2021. 01. 18
2020 Mubeat Awards FAQ Guide

Hi, this is Mubeat.

Following last year’s 2019 Mubeat Awards, Mubeat is back with “2020 Mubeat Awards”!

We’ll be explaining a few key aspects you might be curious about in further detail!

Still have questions after reading this guide?

Then please send your questions along with your Mubeat account info through our Feedback or E-mail( and we’ll get back to you ASAP.

Then, shall we dive right in?




1. What is “2020 Mubeat Awards”?

“Mubeat Awards” is an award hosted solely by Mubeat and is an award where global KPOP lovers can vote for their favorite artists.

Thanks to all the love and support from global Mubeat users during the 2019 Mubeat Awards, Mubeat will be holding 2020 Mubeat Awards as well!


2. When is “2020 Mubeat Awards” held?

It will be held solely on the Mubeat app from 18th January 2021 12:00 (KST) ~ 1st February 2021 18:00 (KST).


3. What benefits will the 1st place artist receive?

Winners of each category of the Mubeat Awards will have both on & offline benefits! 

*Details and schedules will be updated on the FAQ.

Offline Benefits:

  • Samsung Station COEX 9to9 CUBE advertisement execution(2/22~2/28, for 7days)

    • The video of the winning artists of each category(20s) will be played​​​​

    • There will be 18 columns and the video will be played in each 4 sides of the column

Online Benefits : 

  • Twitter Trend #Hashtag ad(2/9, for 24hours)

2020 Mubeat Awards winners for each category will be compiled in a celebratory video on a Twitter real-time trending ad.

(*Only available on Twitter Korea)

  • Promotion on Mubeat APP(2/10~)

1. Home Feed YouTube MV ad:

MV ads will be provided 20000 times in total and 9 ads will be displayed in each category

YouTube MV ad will be promoted on the Mubeat APP Home Feed.

2. Reward Video Ads within Mubeat App:

Video ads will be provided 10000 times in total, twitter ad video will be displayed as reward video ads.

Mubeat Store> An ad of the 2020 Mubeat Awards winning artists will be played

3. Beat Box:

Beat Box will be provided to users who are subscribed to the winning artists’ channel for 2 weeks(* For the artist who won various categories, Beat Box will be provided for culmulative period)


4. What voting categories are there?

You can find a total of 9 different, more diverse categories in this year’s Mubeat Awards:)


Artist of the Year

Song of the Year

MV of the Year

Artist of the Month Grand Finalist

Rookie Artist (Male)

Rookie Artist (Female)

Best Male Solo

Best Female Solo

Best Performance Group


5. How are the nominees and winners of the vote selected?

<Nominee Selection Criteria>


-Eligibility Period: 2020/01/01~2020/12/31 

-Artists who were active during the eligibility period including OSTs, Project-based Songs, and Contest Songs are recognized as song released activity.

-The number of artist followers, views, and chart rankings within Mubeat are not accumulative- only eligibility period dates apply.

-Repetition of artists are removed


*Artist of the Year

-The Top 20 Mubeat artists with the most follower count.  


*Song of the Year

-The Top 10 Mubeat Weekly Chart songs released during the eligibility period. 

-The song with the most Global Votes will be added (In the case that one artist has several songs, the most voted song will be chosen) 


*Artist of the Month Grand Finalist

'Artist of the month' selected by Mubeat Weekly Votes 


*Best MV

The Top 20 official MV views on Mubeat 


*Rookie Artist (Male)/Rookie Artist (Female)

The Top 10 Mubeat artist (team/solo) that debuted within the eligibility period with the most follower count 


*Best Male Solo/Best Female Solo

The Top 10 Solo Artists’ with the most Mubeat followers


*Best Performance Group

Artists' whose performance clips received the most buzz are based on separate criteria such as Mubeat follower count and charts.




1. How can I vote?

Enter the Mubeat APP > Vote > Click on any ongoing 2020 Mubeat Awards category and vote for the artist of your choice by using Heart Beats!


2. Is there a limit on voting?

No, there isn’t!

There is no limit to the number of categories, Heart Beats used, or the number of times you can vote for this voting! Vote to your heart’s content:)


3. Do Mubeat Heart Beats have an expiration date?

Yes, there is an expiration date.

Heart Beats expire after 90 days (KST) from the date obtained.

You can check the expiration date of the Heart Beats in My Page > Beats > Earned!


4. Can I vote using Star Beats?

No, you can’t! Only Heart Beats can be used to vote in the Mubeat Awards.


5. Where can I check my Heart Beats?

You can check your Heart Beats in My Page > Beats.


6. Where and when can I check the voting results?

Voting results can be checked once the voting period ends, and the results will be up in the Mubeat app and on the Mubeat website, so do look out for it:)


7. I can’t sign up on Mubeat! How can I resolve this issue?

Mubeat is constantly monitoring voting participation and user activity.

However, as there are limitations to monitoring for short voting periods such as the Mubeat Awards, only supported email domains can be used to sign up.


If you are unable to sign up with a particular email domain, please send an inquiry to, and we'll take the necessary measures after verifying the domain. Please note that responses to these inquiries may be delayed as verifications will be done sequentially. We recommend users with social media accounts to sign up through the social media means:)


[Regarding Ads]


1. What are video ads?

Video ads can be watched a maximum of 15 times for a day and you can watch video ads by clicking on Store> Get Beats tab> click “Watch video ads”!

You can obtain 3 Heart Beats for every 1 video ad successfully watched!

Please note that the number of video ads available for view resets 24 hours after the first video ad watched:)


2. Can I get Heart Beats from mission ads (Tapjoy adPOPcorn, Buzzvil)?

Yes, you can! You can participate in mission ads by entering the Mubeat APP > Store > Click on the mission ad > participate in the mission.


[Ad Issues]


Experiencing some problems on video ads?

Check out the link below for more info!

>>Video Ad FAQ<<


This marks the end of the 2020 Mubeat Awards FAQ Guide!💕


If you still have inquiries, please send us a feedback or an E-mail with the following info!

Feedback: APP settings


Info: Mubeat account info, screenshot/video of the issue, residing country, OS version, Mubeat version, etc

*Detailed info greatly helps Mubeat in taking the necessary steps to resolve your inquiries.


We promise to get back to you ASAP with your inquiry!

This was Mubeat. See you soon! 😊