BOARD

[FAQ]
In what cases does a fandom ad project fail?

Fandom ad project will fail under the cases below.



- Inability to acquire the required number of Beats within the project deadline

- Inability to enter the TOP 5, amongst projects in the same ad area and time period

- In the case where the project has been closed due to a violation of operational policies



In the case of a failed fandom ad, in-app purchased Star Beats used will be returned to the user, while free Heart Beats used will not be returned. However, in the case where the administrator has ended the project, both Star and Heart Beats will be returned to the user.